SUPPORT & RESOURCES

SPORDLE HELP CENTER

help.spordle.com

SPORDLE iD SUPPORT REQUEST

This can be found in your dashboard, or in the help bubble on the top right of the page.

Support requests: From this section, you can view how many support requests you have created, and how many you have currently open. A display of each of your tickets will be shown, including the status of the ticket. Links are available to your support requests, and to create a new ticket, and you can click on each support request to open it and review all comments or add additional information.

Clicking on the link for Support requests takes you to the My Support Request page. You can use the filters to sort your tickets by Priority or by Status. You can also search by the ticket number, or by subject.

From the ticket display, you can view the reference of the tickets, the subject, the priority level and the status.

From the top right corner you can click on + Support request to start a new ticket.

When submitting a request, please remember to put in as much detail as you can.

Opening your tickets, you can view comments, update information and add attachments by clicking on +Add.

MASTERING SPORDLE: ONLINE TRAINING SERIES

A series developed specifically for Baseball Alberta Spordle users, providing education and resources to learn the platform.

EVERYTHING YOU NEED TO KNOW TO GET STARTED! EPISODE 1

In this video, Digital Media Director Liam Froment goes over a general overview of the Spordle platform and how it will be used by Baseball Alberta.

HOW TO CREATE AND MANAGE REGISTRATIONS EPISODE 2

In this video, Digital Media Director Liam Froment goes over online & manual registrations within the Spordle ID platform and how it can be used by an orginzation within the system.

REGISTERING YOUR ASSOCIATION IN 2025 EPISODE 3

In this video, Digital Media Director Liam Froment explains the step-by-step online process for manually registering your association to Baseball Alberta.

2025 PLAYER TRANSFER PROCESS EPISODE 4

In this video, Digital Media Director Liam Froment explains the step-by-step online process for the Player Transfer Process in 2025.

ADDING TEAMS & TEAM ENTRY EPISODE 5

In this video, Digital Media Director Liam Froment explains the step-by-step online process for adding teams into the Spordle iD system and submitting team entry for 2025.

HOW TO MANAGE YOUR ROSTER EPISODE 6

In this video, Digital Media Director Liam Froment explains the step-by-step online process for managing your team roster for 2025.

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